Shipping

Shipping Policy

This built page explains processing, delivery, and tracking in a store-specific format.

built: delivery area
Our delivery area is limited to addresses within the United States. Standard shipping is free.

processing and transit at built
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

delivery issues at built
If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@buise.shop or 603-777-6978. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Our approach at built to returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, built also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

built: tracking and addresses
Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Merchant Information
Business name: built
Brand name: built
Email: Support@buise.shop
Phone: 603-777-6978
Physical address: 98 Perkins Ct, Concord, New Hampshire, 03301, United States